Privacy Policy
Last updated: April 2026
1. Who we are
This Privacy Policy describes how AWASHDIRECT LLC, operating as Faith Express ("we", "us", "our"), collects, uses, and shares personal information in connection with our custodial wallet and digital asset transfer services. We are based at 808 Fir Street #402, Seattle, WA 98104, United States.
2. Information we collect
We collect information you provide directly, including your name, email, date of birth, residential address, government-issued identification details, country of residence, and other information needed to verify your identity and provide the Services. We also collect information automatically, such as device information, IP address, log data, and usage information about how you interact with the Services. We may also receive information from identity verification, fraud-prevention, and sanctions-screening service providers.
3. How we use information
We use personal information to: open and operate your account; verify your identity in accordance with applicable law; process and monitor transactions; detect and prevent fraud, money laundering, and other unlawful activity; comply with legal and regulatory obligations including the Bank Secrecy Act; communicate with you about the Services; and improve and secure the Services.
4. Legal bases
Where applicable, we process personal information to perform our contract with you, to comply with legal obligations, for our legitimate interests in operating and securing the Services, and, where required, with your consent.
5. How we share information
We may share personal information with: (a) service providers that help us operate the Services, including identity verification, hosting, analytics, and customer-support providers; (b) regulators, law enforcement, and other authorities where required by law or to protect rights, safety, or property; (c) parties involved in a corporate transaction such as a merger, acquisition, or financing; and (d) other parties with your consent.
6. Retention
We retain personal information for as long as needed to provide the Services and to comply with our legal and recordkeeping obligations, including under the Bank Secrecy Act. Retention periods may extend beyond the closure of your account.
7. Security
We use administrative, technical, and physical safeguards designed to protect personal information. No system is perfectly secure, and we cannot guarantee absolute security.
8. Your choices
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict certain personal information, and to object to certain processing. To exercise these rights, contact us at admin@faithexpressllc.com. Some information must be retained to comply with our legal obligations.
9. Cookies
We use cookies and similar technologies for authentication, security, preferences, and analytics. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.
10. International transfers
We may transfer personal information to countries other than the one in which you reside. Where we do so, we take steps to provide appropriate safeguards.
11. Children
The Services are not directed to individuals under 18, and we do not knowingly collect personal information from them.
12. Changes
We may update this Privacy Policy from time to time. Material changes will be communicated through the Services or by other reasonable means.
13. Contact
Questions about this Privacy Policy can be sent to admin@faithexpressllc.com or to AWASHDIRECT LLC, 808 Fir Street #402, Seattle, WA 98104, United States.